Recall for Airbag Inflator Replacement Chevrolet Vehicles Malaysia
Is Your Chevrolet Affected?
What
As a part of our commitment to your safety, Chevrolet has launched a recall campaign to replace Takata driver airbag inflators in selected Chevrolet and SAAB models in Malaysia.
Who is Affected?
Only selected Chevrolet and SAAB models are affected. They are:
- Chevrolet Cruze: model year 2010–2015
- Chevrolet Orlando: model year 2013–2015
- Chevrolet Sonic: model year 2013–2014
- SAAB 9-3: model year 2007
- Chevrolet TRAX model year 2017
When Should I Get the FREE Replacement Airbag
As soon as possible.
Why Should I Replace the Airbag
These driver airbag inflators contain non-desiccated propellant tablets that may experience alteration after exposure to high temperature and daylight temperature cycles in a high humidity environment. The inflator may rupture if gas generation exceeds the ability of the inflator to vent the gas. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.
The new airbag inflator does not contain non-desiccated Takata PSAN as a propellant, which is the root cause of rupture events globally in Takata inflators in other makes.
Chevrolet is conducting a recall program to replace these airbag inflators.
Where Can I Get the FREE Replacement Airbag
We have partnered with Honda Malaysia Sdn. Bhd. for the precautionary recall campaign in Malaysia. Please follow our three-step guide to find if your vehicle is affected and proceed to make an appointment for a FREE Takata airbag replacement with a selected Honda Authorised Dealership near you.
How do I Get a FREE Replacement Airbag
Follow our three-step process below to find if you are affected and eligible for a FREE airbag replacement.
BY APPOINTMENT ONLY
STEP 1
Locate your Vehicle Indentification Number (VIN) or chassis number.
STEP 2
a. Write down the VIN in full.
b. Call the nearest participating Honda Authorised Dealer from the list below ONLY. (Note: NOT ALL Honda dealerships are part of the recall campaign)
c. Call the dealership, and quote your VIN.
d. If your vehicle is affected, obtain appointment for free airbag replacement.
STEP 3
(Note: Fill the form only after
completing Step 2)
Fill in your particulars below. It will allow us to provide important updates regarding the recall. Please note this is NOT a registration for appointment.
How to Find Vehicle Identification Number (VIN)
You can also find your VIN on your car registration document or insurance cover note.
PARTICIPATING HONDA AUTHORISED DEALERSHIP
NOTE: Only these selected Honda Authorised Dealerships are participating in the recall.
Sri Utama Auto Sdn Bhd (3S Centre) [0593171-W] | Address:
Contact: |
| AutoWorld Asia Sdn Bhd (3S Centre) [0743970-M] | Address: Lingui Industrial Park, 15 1/2 Miles, Sg Pelong, 47000 Sungai Buloh, Selangor Contact: Lee Tiong Ching (Kenny) M: 012-325 5618 T: 03-6099 6999 (Appointment by SMS/WhatsApp only) Careline : 017–680 8666 Mon-Sat: 8:00am-5:00pm Sun: 8:00am-1:00pm PH: Please contact this dealer prior to your visit | |
| Banting Star Sdn Bhd (3S Centre) [1003300-M] | Address: Lot 1608, Batu 11 3/4, Jalan Banting Klang, Telok Panglima Garang, 42500 Selangor Contact: Muhamad Fairuz Bin Aliar M: 019-281 8280 T: 03-3191 6100 Mon-Sat: 8:30am-5:30pm Sun & PH: 8:30am-3:30pm | |
| Kah Motor Co. Sdn Bhd (Selayang) (3S Centre) [0003954-X] | Address: Lot 627, Batu 7, Jalan Rawang-Ipoh, Selayang, 68100 Gombak, Selangor Contact: Chaw Chee Jie M: 012-673 9868 T: 03-6185 1888 Mon-Sat: 8:30am-5:00pm Sun & PH: Closed | |
| Peringgit Sri Auto Services Sdn Bhd – Kinrara (2S Centre) [179084-V] | Address: 4, Jalan Kinrara 2, Bandar Kinrara Industrial Park, 47180 Puchong, Selangor Contact: Choy Nyean Fatt M: 012-302 6341 T: 03-8062 0000 Mon-Fri: 8:30am-5:15pm Sat: 8:30am-5:00pm Sun & PH: Closed | |
| Sumber Auto Edaran Sdn Bhd (3S Centre) [0403531-X] | Address: 1A, Jalan Bersatu 13/4 , 46200 Petaling Jaya, Selangor Contact: Wong Siew Ling M: 012-666 6543 T:03-7890 5500 Mon-Fri: 8:30am-5:30pm Sat: 8:30am-3:00pm Sun: 8:30am-1:30pm PH: Closed | |
| Tanjung Balai Auto Sdn Bhd (3S Centre) [0136326-X] | Address: Lot 73951, 0.7km, Lebuhraya Sungai Besi, 43300 Seri Kembangan, Selangor Contact: Razimee Bin Khalid M: 012-662 5602 T: 03-8949 3733 Mon-Sat: 8:00am-5:00pm Sun: 8:00am-3:00pm PH: Closed |
| Global Amity (Nilai) Sdn Bhd (3S Centre) [1104762-X] | Address: Contact: |
| Ban Lee Heng Motor (Melaka) Sdn Bhd (3S Centre) [94279-P] | Address: Lot 10123, Jalan TU 43, Kawasan Perindustrian Tasik Utama, 75450 Ayer Keroh, Melaka Contact: Mohd Azli Bin Md Janis M: 013-380 4383 T: 06-231 3833 Mon-Sat: 8:30am-5:00pm Sun: 8:30am-1:00pm PH: Closed |
| Iptimas Motor Sdn Bhd (3S Centre) [0255249-X] | Address: 13, Jalan Bintang 1, Taman Bintang, 86000 Kluang, Johor Contact: Chong Tzyy Woei M: 019-722 9880 T: 07-773 6900 Mon-Sat: 8:30am-5:30pm Sun: 8:30am-1:00pm PH: Closed | |
| Yong Ming Motor Sdn Bhd (3S Centre) [0013085-P] | Address: 241, Jalan Skudai, Batu 4 1/2, Tampoi, 81200 Johor Bahru, Johor Contact: Jeganathan A/L Marimuthu M: 012-771 1364 T: 07-235 1717 Mon-Fri: 8:30am-5:30pm Sat: 8:30am-4.00pm Sun & PH: Closed |
| Chuan Thye Motor Sdn Bhd (3S Centre) [0062554-K] | Address: 5, Lot 5077, Simpang Songsang, Jalan Temerloh-Mentakab, 28000 Temerloh, Pahang Contact: Goh See Ni M: 016-933 3818 T: 09-278 1991 Mon-Fri: 9:00am-5:30pm Sat-Sun & PH: 9:00am-1:00pm | |
| Macinda Auto Sdn Bhd (3S Centre) [0769728-H] | Address: Lot 47/A, Kawasan Perindustrian Semambu, 25350 Kuantan, Pahang Contact: Alan Lee Wei Loon M: 017-893 0700 T: 09-568 8000 Mon-Sat: 8:30am-5:30pm Sun: 9:00am-4:30pm PH: Closed |
| Tian Siang Auto Care Sdn Bhd (3S Centre) [0607405-H] | Address:
Contact:
Service Menager
Mon-Sat: 8:30am-5:30pm |
| JM Motor Venture Sdn Bhd (3S Centre) [0663220-X] | Address: No. 2670, Jalan Song Ban Kheng, 14000 Bukit Mertajam, Pulau Pinang Contact: Ng Teik Khuan T: 04-540 3377 Mon-Fri: 8:30am-5:30pm Sat: 8:30am-3:00pm Sun: 8:30am-1:30pm PH: Closed |
| Lee Motors Alor Setar (Car Div) Sdn Bhd (Service Centre) [0049686-X] | Address: 3A, Jalan Tunku Abdul Halim, 05100 Alor Setar, Kedah Contact: Mr. Steven M: 012-518 9616 / 012-564 9616 T: 04-732 9616 / 04-732 9617 Fri-Wed: 8:30am-5:30pm Thu: 8:30am-5:00pm PH: Closed | |
| Yooi Cars Sdn Bhd (3S Centre) [0368376-W] | Address: Lot 964, Jalan Padang Matsirat, Kampung Yooi, Mukim Bohor, 07100 Langkawi, Kedah Contact: Zulhezra Bin Zainuddin M: 012-543 3088 T: 04-955 7002 Mon-Fri: 9:00am-5:30pm Sat: 9:00am-1:00pm Sun & PH: Closed |
| Vimal Auto-Liner Sdn Bhd (3S Centre) [0736890-M] | Address: Lot 301, Jalan Pegawai, 01000 Kangar, Perlis. Contact: Katerasan A/L Rajendaran M: 017-701 5507 T: 04-977 2766 Mon-Sat: 8:30am-5:30pm Sun & PH: Closed |
| Ban Chu Bee Sdn Bhd (3S Centre) [0044874-T] | Address: Lot 1349, Jalan Pasir Mas-Salor, 15100 Kota Bharu, Kelantan Contact: Chiunh Yew Thang M: 019-982 2115 T: 09-744 1897 Sat-Thu: 8:00am-5:30pm Fri: 8:30am-12:00pm (For customer with appointment only) PH: Closed |
| Syarikat Tan Eng Ann Sdn Bhd (3S Centre) [0036344-U] | Address: Lot 28166 (PN6373), Kawasan Perindustrian Gong Badak, Mukim Kuala Nerus, 21300 Kuala Terengganu, Terengganu Contact: Wan Mohd Yussaimi Bin Wan Yussof M: 011-1653 5532 T: 09-667 1996 Sat-Thu: 8:30am-5:30pm Fri: 9:00am-12:00pm PH: Closed |
| Boon Siew (Borneo) Sdn Bhd (3S Centre) [0106701-K] | Address: 62A, Mile 5 1/2, Jalan Tuaran, Inanam 88805, Kota Kinabalu, Sabah Contact: Fong Weng Fook (Daniel) M: 016-832 7551 T: 088-43 2143 Mon-Fri: 8:00am-5:00pm Sat-Sun: 8:00am-1:00pm PH: Closed | |
| NJ Autoworld Sdn Bhd (3S Centre) [1069158-U] | Address: Bangunan Najib Jaya Holding Sdn Bhd, Lot 2, Jalan Damai Mile 1.5, 91000 Tawau, Sabah Contact: Muhamad Al-Hafiiz Bin Abdul Halim M: 017-869 0686 T: 08-977 3797/977 6797 Mon-Sat: 8:30am-5:30pm Sun & PH: Closed | |
| Vermillion Autohaus Sdn Bhd (3S Centre) [1177148-U] | Address: Premis Kedai CL 135313905, 1/4 Mile, Jalan Keningau-Tenom, Kg Pampang, 89008 Keningau, Sabah Contact: Rudy Chua M: 012-825 9696 T: 08-733 3939 Mon-Sat: 8:00am-5:30pm Sun & PH: 9:00am-3:00pm | |
| Weemaju Sabah Sdn Bhd (3S Centre) [1075623-K] | Address: Lot 1, Batu 7, Jalan Lintas Utara, P. O. Box No 6, 90700 Sandakan, Sabah Contact: Velensia Japrin M: 014-358 3022 T: 08-9669 688/689 Mon-Sat: 8:00am-5:00pm Sun & PH: Closed |
| Jimisar Corporation Sdn Bhd (3S Centre) [0172450-M] | Address: 88, Lorong Sherif Masahor 3, Jalan Tun Jugah, 93350 Kuching, Sarawak Contact: Bong Chee Hong M: 019-888 0838 T: 082-46 6322 Mon-Sun: 8:00am-5:00pm PH: Closed | |
| Kemena Auto Sdn Bhd [0872402-D] | Address: Lot 14728, Taman Terus, Jalan Tun Hussein Onn, 97000 Bintulu, Sarawak Contact: Wong Kiing Chin M: 016-884 6783 T: 08-634 2599 Mon-Fri: 8:00am-5:30pm Sat: 8:00am-3:00pm Sun & PH: Closed | |
| SYK RW Motor Sdn Bhd (3S) [1080548-V] | Address: Lot 1772, Block 10, Jalan Cahaya, Miri Concession Land District, 98000, Miri, Sarawak Contact: Wong Qin Shang M: 017-899 1885 010-363 1885 Mon-Sat: 8:00am-5:00pm Sun & PH: 8:00am-1:00pm |
| Syarikat Labuan Automobile Sdn Bhd (3S Centre) [0051437-X] | Address: Lot 10, KG. Batu Arang, Jalan Tun Mustapha, 87000, Labuan Contact: Nur Amira Binti Mohd Ibbinie Hong Abdullah M: 016-804 2611 T: 08-744 2880 Mon-Fri: 8:30am-5:30pm Sat: 8:30am-4:30pm Sun & PH: Closed |
IMPORTANT: Please DO NOT call/message this number for recall repair appointment. To make an appointment with a participating authorised Honda Dealer please refer to the three simple steps above or click here
IMPORTANT!
Chevrolet’s Commitment
Chevrolet is committed to use all possible channels to locate and inform as many owners as possible about the precautionary recall. This includes media announcements, notices on social media, mobile messages and personal calls.
Saphan9 Engagement, a communications and content consultancy has been appointed to handle the recall campaign in Malaysia. Saphan9 will handle all communications relating to the recall campaign including announcements, customer outreach, digital assets, information and data management.
It is important that Chevrolet/SAAB owners update their contact information so the Vehicle Safety Team can get in touch with them soonest possible with current and future important updates.
FAQ
Some Chevrolet and SAAB vehicles in Malaysia are equipped with nondesiccated Takata PSAN (phase-stabilized ammonium nitrate) airbag inflators:
- Chevrolet Cruze: model year 2010–2015
- Chevrolet Orlando: model year 2013–2015
- Chevrolet Sonic: model year 2013–2014
- SAAB 9-3: model year 2007 Chevrolet TRAX model year 2017
These driver airbag inflators contain non-desiccated propellant tablets that may experience alteration after exposure to high temperature and daylight temperature cycles in a high humidity environment. The inflator may rupture if gas generation exceeds the ability of the inflator to vent the gas. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.
The new airbag inflator does not contain non-desiccated Takata PSAN as a propellant, which is the root cause of rupture events globally in Takata inflators in other makes.
Chevrolet is conducting a recall program to replace these airbag inflators.
These driver airbag inflators contain non-desiccated propellant tablets that may experience alteration after exposure to high temperature and daylight temperature cycles in a high humidity environment. The inflator may rupture if gas generation exceeds the ability of the inflator to vent the gas. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.
The new airbag inflator does not contain non-desiccated Takata PSAN as a propellant, which is the root cause of rupture events globally in Takata inflators in other makes.
No. There have been no airbag rupture cases related to airbag inflators in relevant Chevrolet vehicles in Malaysia or other countries.
However, these driver airbag inflators contain non-desiccated propellant tablets that may experience alteration after exposure to high temperature and daylight temperature cycles in a high humidity environment. The inflator may rupture if gas generation exceeds the ability of the inflator to vent the gas. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.
The new airbag inflator does not contain non-desiccated Takata PSAN as a propellant, which is the root cause of rupture events globally in Takata inflators in other makes.
These driver airbag inflators contain non-desiccated propellant tablets that may experience alteration after exposure to high temperature and daylight temperature cycles in a high humidity environment. The inflator may rupture if gas generation exceeds the ability of the inflator to vent the gas. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.
The new airbag inflator does not contain non-desiccated Takata PSAN as a propellant, which is the root cause of rupture events globally in Takata inflators in other makes.
Simple. Just follow the three easy steps listed in this microsite.
Honda Malaysia Sdn. Bhd. is our partner in this recall programme as Chevrolet does not have a network of dealers in Malaysia. We wanted to ensure the recall programme is as accessible as possible so to gain the widest coverage, we are collaborating with Honda Malaysia Sdn. Bhd. to take advantage of their comprehensive nationwide coverage and reach. This makes it easier for Chevrolet and Saab owners to get the airbag inflator replaced. This is also in-line with General Motors’ (GM) and Honda’s global partnership.
No. Honda Malaysia’s role in the campaign is to replace the Takata airbags in Chevrolet and Saab vehicles. Neither Honda Malaysia nor its employees are authorised to service or repair Chevrolet and Saab vehicles beyond the replacement of the Takata airbags. For other enquiries and issues not related to replacement of Takata airbags in Chevrolet vehicles, please contact <xxxxxx>.
No. Honda Authorised Dealership does not accept walk-ins. An appointment must be made. Please refer to our simple three-step procedure to get your airbag replaced for FREE.
No. Honda Authorised Dealership does not accept walks-in. For the location of your VIN, please refer to our simple three-step procedure to get your airbag replaced for FREE.