Recall for Airbag Inflator Replacement Chevrolet Vehicles Malaysia

Is Your Chevrolet Affected?

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What 

As a part of our commitment to your safety, Chevrolet has launched a recall campaign to replace Takata driver airbag inflators in selected Chevrolet and SAAB models in Malaysia.

 

Who is Affected?

Only selected Chevrolet and SAAB models are affected. They are: 

  • Chevrolet Cruze: model year 2010–2015 
  • Chevrolet Orlando: model year 2013–2015 
  • Chevrolet Sonic: model year 2013–2014 
  • SAAB 9-3: model year 2007 
  • Chevrolet TRAX model year 2017

When Should I Get the FREE Replacement Airbag

As soon as possible. 

 

Why Should I Replace the Airbag

These driver airbag inflators contain non-desiccated propellant tablets that may experience alteration after exposure to high temperature and daylight temperature cycles in a high humidity environment. The inflator may rupture if gas generation exceeds the ability of the inflator to vent the gas. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.

 

The new airbag inflator does not contain non-desiccated Takata PSAN as a propellant, which is the root cause of rupture events globally in Takata inflators in other makes.

 

Chevrolet is conducting a recall program to replace these airbag inflators.

 

Where Can I Get the FREE Replacement Airbag

We have partnered with Honda Malaysia Sdn. Bhd. for the precautionary recall campaign in Malaysia. Please follow our three-step guide to find if your vehicle is affected and proceed to make an appointment for a FREE Takata airbag replacement with a selected Honda Authorised Dealership near you. 

 

How do I Get a FREE Replacement Airbag

Follow our three-step process below to find if you are affected and eligible for a FREE airbag replacement.

BY APPOINTMENT ONLY

STEP 1

Locate your Vehicle Indentification Number (VIN) or chassis number.

STEP 2

a. Write down the VIN in full.

b. Call the nearest participating Honda Authorised Dealer from the list below ONLY. (Note: NOT ALL Honda dealerships are part of the recall campaign)

c. Call the dealership, and quote your VIN.

d. If your vehicle is affected, obtain appointment for free airbag replacement.

STEP 3

(Note: Fill the form only after
completing Step 2)

Fill in your particulars below. It will allow us to provide important updates regarding the recall. Please note this is NOT a registration for appointment.

How to Find Vehicle Identification Number (VIN)

You can also find your VIN on your car registration document or insurance cover note.

PARTICIPATING HONDA AUTHORISED DEALERSHIP

NOTE: Only these selected Honda Authorised Dealerships are participating in the recall.

Sri Utama Auto Sdn Bhd (3S Centre) [0593171-W]

 

Address:
21, 22 & 23, Jalan Usahawan 5, Setapak Industrial Area, Off Jln Genting Kelang, Setapak, 53200 Kuala Lumpur

 

Contact:
T: 03-64195000
Mon-Sat: 8:15am-5:15pm
Sun & PH: Closed

AutoWorld Asia Sdn Bhd (3S Centre) [0743970-M] Address:
Lingui Industrial Park, 15 1/2 Miles, Sg Pelong, 47000 Sungai Buloh, Selangor

Contact:
Lee Tiong Ching (Kenny)
M: 012-325 5618
T: 03-6099 6999
(Appointment by SMS/WhatsApp only)
Careline : 017–680 8666
Mon-Sat: 8:00am-5:00pm
Sun: 8:00am-1:00pm
PH: Please contact this dealer prior to your visit
   
   
Banting Star Sdn Bhd (3S Centre) [1003300-M]

 Address:
Lot 1608, Batu 11 3/4, Jalan Banting Klang, Telok Panglima Garang, 42500 Selangor

Contact:
Muhamad Fairuz Bin Aliar
M: 019-281 8280
T: 03-3191 6100
Mon-Sat: 8:30am-5:30pm
Sun & PH: 8:30am-3:30pm
   
   
Kah Motor Co. Sdn Bhd (Selayang) (3S Centre) [0003954-X]

 Address:
Lot 627, Batu 7, Jalan Rawang-Ipoh, Selayang, 68100 Gombak, Selangor

Contact:
Chaw Chee Jie
M: 012-673 9868
T: 03-6185 1888
Mon-Sat: 8:30am-5:00pm
Sun & PH: Closed
   
   
Peringgit Sri Auto Services Sdn Bhd – Kinrara (2S Centre) [179084-V]

 Address:
4, Jalan Kinrara 2, Bandar Kinrara Industrial Park, 47180 Puchong, Selangor

Contact:
Choy Nyean Fatt
M: 012-302 6341
T: 03-8062 0000
Mon-Fri: 8:30am-5:15pm
Sat: 8:30am-5:00pm
Sun & PH: Closed
   
   
Sumber Auto Edaran Sdn Bhd (3S Centre) [0403531-X]

 Address:
1A, Jalan Bersatu 13/4 , 46200 Petaling Jaya, Selangor

Contact:
Wong Siew Ling
M: 012-666 6543
T:03-7890 5500
Mon-Fri: 8:30am-5:30pm
Sat: 8:30am-3:00pm
Sun: 8:30am-1:30pm
PH: Closed
   
   
Tanjung Balai Auto Sdn Bhd (3S Centre) [0136326-X]

 Address:
Lot 73951, 0.7km, Lebuhraya Sungai Besi, 43300 Seri Kembangan, Selangor

Contact:
Razimee Bin Khalid
M: 012-662 5602
T: 03-8949 3733
Mon-Sat: 8:00am-5:00pm
Sun: 8:00am-3:00pm
PH: Closed
Global Amity (Nilai) Sdn Bhd (3S Centre) [1104762-X] 

Address:
Wisma MMI, PT 3291, Nilai Impian, 71800 Nilai, Negeri Sembilan

Contact:
Mohd Helmi Bin Ahmad Zaki
T: 1300888300
Mon-Sun & PH: 8:00am-5:00pm

Ban Lee Heng Motor (Melaka) Sdn Bhd (3S Centre) [94279-P] Address:
Lot 10123, Jalan TU 43, Kawasan Perindustrian Tasik Utama, 75450 Ayer Keroh, Melaka

Contact:
Mohd Azli Bin Md Janis
M: 013-380 4383
T: 06-231 3833
Mon-Sat: 8:30am-5:00pm
Sun: 8:30am-1:00pm
PH: Closed
Iptimas Motor Sdn Bhd (3S Centre) [0255249-X] Address:
13, Jalan Bintang 1, Taman Bintang, 86000 Kluang, Johor

Contact:
Chong Tzyy Woei
M: 019-722 9880
T: 07-773 6900
Mon-Sat: 8:30am-5:30pm
Sun: 8:30am-1:00pm
PH: Closed
   
   
Yong Ming Motor Sdn Bhd (3S Centre) [0013085-P] Address:
241, Jalan Skudai, Batu 4 1/2, Tampoi, 81200 Johor Bahru, Johor

Contact:
Jeganathan A/L Marimuthu
M: 012-771 1364
T: 07-235 1717
Mon-Fri: 8:30am-5:30pm
Sat: 8:30am-4.00pm
Sun & PH: Closed
Chuan Thye Motor Sdn Bhd (3S Centre) [0062554-K] Address:
5, Lot 5077, Simpang Songsang, Jalan Temerloh-Mentakab, 28000 Temerloh, Pahang

Contact:
Goh See Ni
M: 016-933 3818
T: 09-278 1991
Mon-Fri: 9:00am-5:30pm
Sat-Sun & PH: 9:00am-1:00pm
   
   
Macinda Auto Sdn Bhd (3S Centre) [0769728-H] Address:
Lot 47/A, Kawasan Perindustrian Semambu, 25350 Kuantan, Pahang

Contact:
Alan Lee Wei Loon
M: 017-893 0700
T: 09-568 8000
Mon-Sat: 8:30am-5:30pm
Sun: 9:00am-4:30pm
PH: Closed
Tian Siang Auto Care Sdn Bhd (3S Centre) [0607405-H] 

Address:
99, Jalan Kuala Kangsar, 30100 Ipoh, Perak

 

Contact:
Appointment Line
M/WhatsApp: 012-538 7764
T: 05-506 2600

 

Service Menager
Mohd Khairi Bin Wahid
M: 012-254 2137

 

Mon-Sat: 8:30am-5:30pm
Sun: 9:00am-5:00pm
PH: Please contact this dealer prior to your visit

JM Motor Venture Sdn Bhd (3S Centre) [0663220-X] Address:
No. 2670, Jalan Song Ban Kheng, 14000 Bukit Mertajam, Pulau Pinang

Contact:
Ng Teik Khuan
T: 04-540 3377
Mon-Fri: 8:30am-5:30pm
Sat: 8:30am-3:00pm
Sun: 8:30am-1:30pm
PH: Closed
Lee Motors Alor Setar (Car Div) Sdn Bhd (Service Centre) [0049686-X] Address:
3A, Jalan Tunku Abdul Halim, 05100 Alor Setar, Kedah

Contact:
Mr. Steven
M: 012-518 9616 / 012-564 9616
T: 04-732 9616 / 04-732 9617
Fri-Wed: 8:30am-5:30pm
Thu: 8:30am-5:00pm
PH: Closed
   
   
Yooi Cars Sdn Bhd (3S Centre) [0368376-W] Address:
Lot 964, Jalan Padang Matsirat, Kampung Yooi, Mukim Bohor, 07100 Langkawi, Kedah

Contact:
Zulhezra Bin Zainuddin
M: 012-543 3088
T: 04-955 7002
Mon-Fri: 9:00am-5:30pm
Sat: 9:00am-1:00pm
Sun & PH: Closed
Vimal Auto-Liner Sdn Bhd (3S Centre) [0736890-M] Address:
Lot 301, Jalan Pegawai, 01000 Kangar, Perlis.

Contact:
Katerasan A/L Rajendaran
M: 017-701 5507
T: 04-977 2766
Mon-Sat: 8:30am-5:30pm
Sun & PH: Closed
Ban Chu Bee Sdn Bhd (3S Centre) [0044874-T] Address:
Lot 1349, Jalan Pasir Mas-Salor, 15100 Kota Bharu, Kelantan

Contact:
Chiunh Yew Thang
M: 019-982 2115
T: 09-744 1897
Sat-Thu: 8:00am-5:30pm
Fri: 8:30am-12:00pm (For customer with appointment only)
PH: Closed
Syarikat Tan Eng Ann Sdn Bhd (3S Centre) [0036344-U] Address:
Lot 28166 (PN6373), Kawasan Perindustrian Gong Badak, Mukim Kuala Nerus, 21300 Kuala Terengganu, Terengganu

Contact:
Wan Mohd Yussaimi Bin Wan Yussof
M: 011-1653 5532
T: 09-667 1996
Sat-Thu: 8:30am-5:30pm
Fri: 9:00am-12:00pm
PH: Closed
Boon Siew (Borneo) Sdn Bhd (3S Centre) [0106701-K] Address:
62A, Mile 5 1/2, Jalan Tuaran, Inanam 88805, Kota Kinabalu, Sabah

Contact:
Fong Weng Fook (Daniel)
M: 016-832 7551
T: 088-43 2143
Mon-Fri: 8:00am-5:00pm
Sat-Sun: 8:00am-1:00pm
PH: Closed
   
   
NJ Autoworld Sdn Bhd (3S Centre) [1069158-U] Address:
Bangunan Najib Jaya Holding Sdn Bhd, Lot 2, Jalan Damai Mile 1.5, 91000 Tawau, Sabah

Contact:
Muhamad Al-Hafiiz Bin Abdul Halim
M: 017-869 0686
T: 08-977 3797/977 6797
Mon-Sat: 8:30am-5:30pm
Sun & PH: Closed
   
   
Vermillion Autohaus Sdn Bhd (3S Centre) [1177148-U] Address:
Premis Kedai CL 135313905, 1/4 Mile, Jalan Keningau-Tenom, Kg Pampang, 89008 Keningau, Sabah

Contact:
Rudy Chua
M: 012-825 9696
T: 08-733 3939
Mon-Sat: 8:00am-5:30pm
Sun & PH: 9:00am-3:00pm
   
   
Weemaju Sabah Sdn Bhd (3S Centre) [1075623-K] Address:
Lot 1, Batu 7, Jalan Lintas Utara, P. O. Box No 6, 90700 Sandakan, Sabah

Contact:
Velensia Japrin
M: 014-358 3022
T: 08-9669 688/689
Mon-Sat: 8:00am-5:00pm
Sun & PH: Closed
Jimisar Corporation Sdn Bhd (3S Centre) [0172450-M] Address:
88, Lorong Sherif Masahor 3, Jalan Tun Jugah, 93350 Kuching, Sarawak

Contact:
Bong Chee Hong
M: 019-888 0838
T: 082-46 6322
Mon-Sun: 8:00am-5:00pm
PH: Closed
   
   
Kemena Auto Sdn Bhd [0872402-D] Address:
Lot 14728, Taman Terus, Jalan Tun Hussein Onn, 97000 Bintulu, Sarawak

Contact:
Wong Kiing Chin
M: 016-884 6783
T: 08-634 2599
Mon-Fri: 8:00am-5:30pm
Sat: 8:00am-3:00pm
Sun & PH: Closed
   
   
SYK RW Motor Sdn Bhd (3S) [1080548-V] Address:
Lot 1772, Block 10, Jalan Cahaya, Miri Concession Land District, 98000, Miri, Sarawak

Contact:
Wong Qin Shang
M: 017-899 1885
010-363 1885
Mon-Sat: 8:00am-5:00pm
Sun & PH: 8:00am-1:00pm
Syarikat Labuan Automobile Sdn Bhd (3S Centre) [0051437-X] Address:
Lot 10, KG. Batu Arang, Jalan Tun Mustapha, 87000, Labuan

Contact:
Nur Amira Binti Mohd Ibbinie Hong Abdullah
M: 016-804 2611
T: 08-744 2880
Mon-Fri: 8:30am-5:30pm
Sat: 8:30am-4:30pm
Sun & PH: Closed

For further information and assistance (not including recall appointments) regarding the recall campaign you may call or WhatsApp +6011 3129 9963. 

 

Please be ready to share your VIN with us. 

 

IMPORTANT: Please DO NOT call/message this number for recall repair appointment. To make an appointment with a participating authorised Honda Dealer please refer to the three simple steps above or click here 

 

IMPORTANT!

Chevrolet’s Commitment

 

Chevrolet is committed to use all possible channels to locate and inform as many owners as possible about the precautionary recall. This includes media announcements, notices on social media, mobile messages and personal calls.

 

Saphan9 Engagement, a communications and content consultancy has been appointed to handle the recall campaign in Malaysia. Saphan9 will handle all communications relating to the recall campaign including announcements, customer outreach, digital assets, information and data management.

 

It is important that Chevrolet/SAAB owners update their contact information so the Vehicle Safety Team can get in touch with them soonest possible with current and future important updates.

FAQ

Some Chevrolet and SAAB vehicles in Malaysia are equipped with nondesiccated Takata PSAN (phase-stabilized ammonium nitrate) airbag inflators: 

  • Chevrolet Cruze: model year 2010–2015 
  • Chevrolet Orlando: model year 2013–2015 
  • Chevrolet Sonic: model year 2013–2014 
  • SAAB 9-3: model year 2007 Chevrolet TRAX model year 2017

These driver airbag inflators contain non-desiccated propellant tablets that may experience alteration after exposure to high temperature and daylight temperature cycles in a high humidity environment. The inflator may rupture if gas generation exceeds the ability of the inflator to vent the gas. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.

 

The new airbag inflator does not contain non-desiccated Takata PSAN as a propellant, which is the root cause of rupture events globally in Takata inflators in other makes.

 

Chevrolet is conducting a recall program to replace these airbag inflators.

These driver airbag inflators contain non-desiccated propellant tablets that may experience alteration after exposure to high temperature and daylight temperature cycles in a high humidity environment. The inflator may rupture if gas generation exceeds the ability of the inflator to vent the gas. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.

 

The new airbag inflator does not contain non-desiccated Takata PSAN as a propellant, which is the root cause of rupture events globally in Takata inflators in other makes.

No. There have been no airbag rupture cases related to airbag inflators in relevant Chevrolet vehicles in Malaysia or other countries. 

 

However, these driver airbag inflators contain non-desiccated propellant tablets that may experience alteration after exposure to high temperature and daylight temperature cycles in a high humidity environment. The inflator may rupture if gas generation exceeds the ability of the inflator to vent the gas. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.

 

The new airbag inflator does not contain non-desiccated Takata PSAN as a propellant, which is the root cause of rupture events globally in Takata inflators in other makes.

These driver airbag inflators contain non-desiccated propellant tablets that may experience alteration after exposure to high temperature and daylight temperature cycles in a high humidity environment. The inflator may rupture if gas generation exceeds the ability of the inflator to vent the gas. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior at high speed, which may result in injury or death to vehicle occupants.

 

The new airbag inflator does not contain non-desiccated Takata PSAN as a propellant, which is the root cause of rupture events globally in Takata inflators in other makes.

Simple. Just follow the three easy steps listed in this microsite.

Honda Malaysia Sdn. Bhd. is our partner in this recall programme as Chevrolet does not have a network of dealers in Malaysia. We wanted to ensure the recall programme is as accessible as possible so to gain the widest coverage, we are collaborating with Honda Malaysia Sdn. Bhd. to take advantage of their comprehensive nationwide coverage and reach. This makes it easier for Chevrolet and Saab owners to get the airbag inflator replaced. This is also in-line with General Motors’ (GM) and Honda’s global partnership.

No. Honda Malaysia’s role in the campaign is to replace the Takata airbags in Chevrolet and Saab vehicles. Neither Honda Malaysia nor its employees are authorised to service or repair Chevrolet and Saab vehicles beyond the replacement of the Takata airbags.  For other enquiries and issues not related to replacement of Takata airbags in Chevrolet vehicles, please contact <xxxxxx>.

No. Honda Authorised Dealership does not accept walk-ins. An appointment must be made. Please refer to our simple three-step procedure to get your airbag replaced for FREE.

No. Honda Authorised Dealership does not accept walks-in. For the location of your VIN, please refer to our simple three-step procedure to get your airbag replaced for FREE.

For further information you may call +6011 3129 9963 or email chevrolettakatarecallmy@saphan9.com during working hours (0900 – 1800 hrs) everyday, except Saturdays, Sundays and federal public holidays.

This website is maintained by Saphan9 Engagement on behalf of Chevrolet for purposes of and related to Takata airbag recalls only.

Saphan Nine Communications (003020564-A)

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